As the Vice President of Human Resources, Susan Heck is responsible for overseeing People Operations and Strategy. She, along with her team, work to ensure they are focused on continued Human Resource excellence and improvements in the areas of employee relations, human resources policies, training programs and payroll and benefits administration. She is responsible for ensuring legal compliance with federal and local law in over 30 states, evaluating employee programs and policies to ensure alignment with company objectives and leading company-wide recruiting efforts.
Susan graduated with her MBA from California Lutheran University. She has over 30 years of human resource experience in many different industries and although she has been in leadership roles for over 25 years, she continues to think of herself as a strategic generalist who continues to learn something new from everyone in the businesses she supports. She is a self-proclaimed “educationaholic” with certifications in different areas of HR and most recently spent time in 2020 attaining her SHRM-SCP.
Susan believes that people are a critical component of any organization and that HR’s role is to balance the need of the business with the needs of the people who drive the results. With an HR philosophy of “transparency and investment in people”, she is focused on process improvement, cultural excellence, a positive and inclusive workplace, mentorship and finding the joy in what we do.