INFORMATION AS OF JULY 21, 2020
In light of the COVID-19 pandemic and recommendations from health officials, California Commercial Investment Companies is committed to doing our part to maintain the health of our residents and staff. We are choosing to no longer conduct business face-to-face at our corporate office or communities. Our offices are closed and we ask that you help us in decreasing the spread of this virus by using alternate methods of communication in place of face to face interaction.
Current residents, we are here for you and can be reached by phone or email. Day to day operations continue, with some changes described below. These are designed to protect you and our staff.
Future residents, we are happy to help you in any way we can. Please tour our website and call or email us for more information.
THE OFFICE IS CLOSED
Unless by appointment; Residents who want to make an appointment should contact their Property Manager directly, by phone or email. Specific property or lease questions and other inquiries can only be addressed with your Property Manager.
EMAIL IS THE MOST EFFECTIVE COMMUNICATION
Email is the most effective and rapid form of communication for our office; we can serve you best that way.
Click HERE to locate your Property Manager email and phone #.
MAKE RENT PAYMENTS ONLINE
Bank Account ACH Payment Fee is waived for online payments until December 31, 2020.
Sign-in or Register here: Online Payment Portal
We strongly recommend making all payments online. All residents have access to the online payment system. Property Managers and Service Coordinators can assist residents with registering and setting-up a payment directly from your bank account (ACH).
Checks and money orders will only be accepted via the rent drop boxes.
MAINTENANCE TECHNICIAN PROTOCOL
To keep residents and maintenance technicians safe and healthy, we have updated our work order procedure. Where available, all maintenance technicians will wear masks and gloves when completing work orders (don’t be alarmed). Non-emergency maintenance items may be postponed to a later date.
AMENITY SPACES ARE CLOSED
We have closed all amenity spaces and commons areas in the building where groups typically gather. Laundry rooms, mailrooms, etc. will remain open but please maintain social distancing and proper hygiene when using these areas.